Can Outsourcing Reduce Operating Expenses and Mitigate Labor Shortages?

In response to workforce challenges, distributors are reconsidering outsourcing for functions like freight negotiations, fleet management, training, marketing, HR, and credit management, embracing a "who, not how" approach to optimize efficiency and cost-effectiveness in a competitive labor market.

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Developing an Inside Sales Program

The current distribution trend emphasizes the growing importance of inside sales programs, challenging past perceptions by showcasing their effectiveness in engaging more customers and boosting revenue, as observed in the HVACR industry, urging companies to consider the strategic integration of proactive inside sales teams.

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